Payment Methods

Payment Methods

We offer multiple secure payment options to make your shopping experience easy and safe. All transactions are encrypted and protected.

Accepted Payment Methods

💳 Credit & Debit Cards

VISA Mastercard Maestro JCB

We accept all major credit and debit cards. Your card information is processed securely and never stored on our servers.

📱 Digital Wallets

Apple Pay Google Pay Shop Pay

Checkout faster with Apple Pay, Google Pay, or Shop Pay. Your payment details are saved securely for quick future purchases.

💰 PayPal

PayPal

Pay with your PayPal account or use PayPal as a guest with any credit or debit card. No PayPal account required.

How to Pay

Step 1: Add to Cart

Browse our products and add your favorites to your shopping cart.

Step 2: Checkout

Click "Checkout" and enter your shipping information.

Step 3: Choose Payment Method

Select your preferred payment method from the options available.

Step 4: Complete Payment

Enter your payment details and click "Complete Order." You'll receive an email confirmation immediately.

Payment Security

🔒 Your Payment is 100% Secure

  • SSL Encryption: All payment data is transmitted using industry-standard SSL encryption
  • PCI Compliance: Our payment processors are PCI DSS compliant
  • Fraud Protection: Advanced fraud detection monitors all transactions
  • No Data Storage: We never store your complete payment information
  • Secure Checkout: Powered by Shopify's secure payment gateway

Currency

All prices on our website are displayed in USD (United States Dollars). Your bank or payment provider may convert the amount to your local currency at checkout.

Please note: Your bank may charge a currency conversion fee. Check with your bank for their international transaction policies.

Payment Processing Time

  • Credit/Debit Cards: Processed immediately
  • PayPal: Processed immediately
  • Apple Pay / Google Pay / Shop Pay: Processed immediately

Your order will be prepared for shipment once payment is confirmed. You'll receive a confirmation email with your order details and tracking information when your package ships.

Failed Payments

If your payment fails, here are common reasons and solutions:

  • Insufficient Funds: Ensure your account or card has enough balance
  • Incorrect Card Details: Double-check card number, expiration date, and CVV code
  • Billing Address Mismatch: Verify your billing address matches your bank records
  • Card Restrictions: Some cards block international transactions - contact your bank
  • Daily Limit Exceeded: Check if you've reached your card's daily spending limit

If you continue to experience issues, please try a different payment method or contact us at hello@urbanwearoutsiders.com

Frequently Asked Questions

Do I need a PayPal account to use PayPal?

No. You can pay as a guest using any credit or debit card through PayPal's secure checkout.

When will my card be charged?

Your card is charged immediately when you place your order. If your order is cancelled, we'll process a full refund within 2-5 business days.

Can I split my payment between multiple cards?

Currently, we don't support split payments. Please use a single payment method per order.

Is it safe to enter my card details on your website?

Yes, absolutely. All payment data is encrypted using SSL technology, and we never store your complete card information. Our payment processing is handled by Shopify Payments, a PCI-compliant secure platform.

I was charged but didn't receive a confirmation. What do I do?

First, check your spam/junk folder for the confirmation email. If you still can't find it, contact us at hello@urbanwearoutsiders.com with your order details, and we'll help you immediately.

Need Help?

If you have any questions about payment or encounter issues during checkout, we're here to help.

Email: hello@urbanwearoutsiders.com
Phone: +44 7454 403900